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| Property Policies | |
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| Check In: 1PM |
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| Check Out: 11AM |
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Deposit Policy:
When a deposit is required for any best western hotel we will
Accept a check money order or credit card for deposit.
**deposit not accepted in italy austria hungary greece
czech republik slovakia slovenia france portugal ireland
cypress bulgaria
F o r m s o f d e p o s i t
When a deposit is required the following can be used:
1. check money order bank draft or m.c.o.
2. best western reservation check if it is too late to send
deposit and client does not have a credit card
3. credit card - the hotel will immediately charge the card for
the first nights stay.
If you are mailing a deposit via check money order bank draft
Or m.c.o. please make sure it arrives 72 housr prior to arrivl
Or 14 days after booking which ever comes first. the amount
Needs to be for a one nights stay and needs to be in the same
Currency as the hotel in which you are booking.
** deposit for europe australia israel **
** and southeast asia **
Check money order bank draft or m.c.o. deposits to these
Countries must arrive 30 days after booking or 72 hours prior to
The arrival date which ever comes first.
All reservations for bw australia require a guarantee cancel-
Lation is 48 hours prior to arrival.
** deposits for new zealand **
Deposits to new zealand must arrive 30 days prior to the arrival
Date.
** deposits for argentina brazil ecuador **
** uruguay and south america **
Deposits to these countries must arrive 2 weeks after booking or
48 hours prior to the arrival date whichever comes first.
2. reservation check
For an explanation of the best western reservation check please
Look under * hodbw/guar * and move down to line 26.
3. credit card deposit
Most best western hotels will accept a credit card in lieu of
A check money order or bank draft deposit. your credit card
Will be billed immediately.
Accepted credit cards in the u.s. are:
Am - amoco multi card dc - diners club
Cb - carte blanch ax - american express
Ds - discover ik - mastercard
Am - amoco torch vi - visa
In canada er - enroute and jc - jcb are also accepted.
For all other countries please check property descriptions as
Credit card acceptance varies greatly from hotel to hotel.
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*** cancel policy ***
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Cancel polices vary greatly from hotel to hotel. the most
Current cancel policy is always returned via a type a message
At the time of booking. if a cancellation is necessary we ask
That all reservations made through roommaster also be cancelled
Through roommaster.
*** francais ***
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** depots **
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Les depots suivants peuvent etre utillses:
1. cheque mandat postal virement ou m.c.o.
2. carte de credit: i hotel chargera immediatement la carte pour
Une nuit.
1. cheque mandat postal cheque bancaire ou m.c.o.:
Envoi de depot par cheque mandat postal vire ou m.c.o.:
Verifiez qu il arrive 14 jours apres la prise de reservation ou
Bien 48 heures avant l arrivee whichever comes first .
Le montant doit correspondre au reglement d une nuit et doit
Etre dans la monnale locale.
Depot pour l europe l australie israel et l asie sud-ouest
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Guarantee Policy:
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** best western guarantee policy **
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When a guarantee is required the following can be used:
1. check money order bank draft or m.c.o ....... line 14
2. b.w. reservation check/travel voucher......... line 28
3. company name and address - on a limited basis.. line 41
4. iata number guarantee - t.a.g. members only.... line 50
5. corporate i.d. number - on a limited basis .... line 61
6. accepted credit cards.......................... line 73
1. check money order bank draft or m.c.o.
If you or your client are guaranteeing by check money order
Bank draft or m.c.o. it needs to arrive at the hotel within 14
Days after the reservation is made or 48 hours prior to arrival
Whichever comes first. the amount must be for a one nights stay
And needs to be in the same currency as the hotel in which you
Are booking. always check your property information for time
Frames when guarantees by mail must arrive and for amounts that
Must be sent as some locations may vary. best western accepts
All airline miscellaneous charge orders.
Guarantee format: /g-dpst
2. reservation check/travel voucher
If your client wishes to guarantee his or her room by reserva-
Tion check instruct them to go to their nearest best western
Hotel and make their reservation. they will prepay for their
First nights stay and be issued a b.w. reservation check. res-
Ervation checks are accepted at **all** best western locations
However not all locations issue them. instruct your client to
Call the b.w. hotel first to make sure they have checks avail-
Able for prepayment.
Guarantee format: /g-dpst
/g-dpst/si-vchr nmbr 123456
Travel voucher:
Guarantee format: /g-dpst /si-vchr number 123456
3. company guarantee
Not all of our best western hotels will accept a company guar-
Antee. please check property information. if property informa-
Tion states that the hotel accepts company guarantees please
Enter the company name in the following format:
Guarantee format: /g-company name and address
4. iata number guarantee
If you are a best western t.a.g. member your iata number will
Also serve as a valid guarantee. please enter your iata number
Into the /g-agt field and your reservation wil be *auto-
Matically guaranteed.
Guarantee format: /g-agt9999999 9999999 your iata number
** t.a.g. guarantee is not accepted in mexico. **
5. corporate i.d. guarantee
Some best western cor i.d. numbers can be used to guarantee
Reservations for late arrival. if your client owns a special
Guaranteeabel cor i.d. number the reservation is
* automatically * guaranteed when you enter the i.d. number into
The appropriate field. best western cor i.d. numbers must be
8 digits long. if your client has a 6 or 7 digit number please
Use either one or two leading zeros when adding the number to
The /cd-field.
Guarantee format: /g-cr99999999 b.w. corporate i.d. number
** t.a.g. guarantee is not accepted in mexico. **
6. credit card guarantee
For u.s locations we accept:
Am amoco multi card dc diners club
Cb carte blanch ax american express
Ds discover ca master card
Am amoco torch vi visa
A i r l i n e c r e d i t c a r d s n o t a c c e p t e d
For guarantee.
In canada we accept:
All of the above are accepted including
Er enroute jc jcb international
For any other country see individual property information as
Credit card acceptance varies greatly from hotel to hotel.
Guarantee format: /g-ax123456712345678 ex9-99 last name
*** francais ***
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** politique de garantie de best western **
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Les garanties suivantes peuvent etre utilisees dans roommaster:
1. cheque mandat postal virement ou m.c.o
2. numero iata - tag member uniquement
3. numero corporate id
4. cartes des credits
1. cheque mandat postal cheque bancaire ou m.c.o.
Si vous ou votre client garantissez par cheque mandat postal
Virement ou m.c.o. le depot doit arriver a l hotel 14 jours
Apres la prise de reservation ou bien 48 heures avant l arrivee
whichever comes first . le montant doit etre celui d une
Nuit et doit etre en monnale locale. verifiez toujours les
Delais d acheminement qui varient suivant les pays. best western
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Cancel Policy:
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** cancel policies **
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Most accurate cancel time returned upon booking. to redisplay
Cancel time please see hov display.
If you have additional questions please contact our best
Western travel agent hotline - 1-800-334-7234.
If you are outside the u.s. fax us at 1-623-780-6419 or queue
Us a message to: qkw
*** if a cancellation is necessary we ask that all ***
*** reservations made through apollo also be ***
*** cancelled through apollo. ***
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Bw Phoenix Hotel
